About the Position

We are looking for a Technology Manager to lead the technological infrastructure and support services for 123GO.

This position will be responsible for ensuring the availability, stability, and security of the technology systems that support the company's daily operations. The role will also lead initiatives related to infrastructure, technical support, business continuity, and cybersecurity.

This position will be part of the operational leadership team and will have a direct impact on the organization's stability, security, and growth.

We are looking for a person with strong technical knowledge, experience leading teams, and the ability to develop a modern, efficient, and service-oriented technology function.

What You'll Do

• Lead the company's technology operations and support services.
• Supervise the technological infrastructure, networks, equipment, and internal systems.
• Manage and develop the Technology team.
• Ensure high levels of system availability, performance, and security.
• Implement and monitor technology security controls and IT best practices.
• Coordinate technology projects and continuous improvement initiatives.
• Manage technology vendors, contracts, and third-party relationships.
• Monitor backup processes, business continuity, and incident recovery.
• Develop technological procedures, standards, and documentation.
• Manage organizational access, permissions, and technological assets.
• Collaborate with all areas to support their technological and operational needs.
• Participate in technology planning and decisions related to company growth.
  
  

What We Are Looking For

• Experience leading Technology, Infrastructure, or Technical Support teams.
• Solid knowledge of networks, servers, operating systems, hardware, and enterprise platforms.
• Experience managing Microsoft 365, Google Workspace, or similar platforms.
• Knowledge of cybersecurity best practices, access controls, and technological risk management.
• Experience managing technology suppliers and service contracts.
• Ability to lead projects and coordinate multidisciplinary teams.
• Analytical skills and problem-solving orientation.
• Excellent communication and leadership skills.
• Ability to work in dynamic and fast-growing environments.
• Professional proficiency in both Spanish and English.
  
  

What We Offer

• Competitive salary commensurate with experience and skills.
• Statutory benefits in accordance with Mexican labor law.
• Direct participation in strategic technology decisions.
• Opportunity to build and lead the company's technology function from its early stages.
• Exposure to high-impact technological and operational projects.
• Professional, collaborative, and growth-oriented work environment.
• Professional development opportunities as the company continues to expand.