About the Position

We are looking for a Reconciliation Specialist to support the control and reconciliation of financial transactions related to deposits, withdrawals, and movements processed through our various payment providers.

This position will be responsible for ensuring the accuracy of financial and operational records, identifying discrepancies, investigating differences, and collaborating with multiple departments to ensure proper reconciliation of funds and transactions.

We are looking for an analytical, organized, and detail-oriented person, capable of working with large volumes of information and maintaining high standards of accuracy and control.

This position will play an important role in the financial integrity of the operation and in the proper management of processes related to payments and reconciliations.

What You'll Do

• Perform daily reconciliations of deposits, withdrawals, and transactions processed by payment providers.
• Compare information between operating platforms, payment providers, banks, and internal records.
• Identify, investigate, and document differences or discrepancies found during reconciliation processes.
• Follow up on issues related to missing payments, duplicate transactions, chargebacks, adjustments, operational errors, or balance discrepancies.
• Collaborate with Payments, Finance, Fraud, AML, and Customer Service teams to resolve discrepancies and issues.
• Support reconciliations related to SPEI, bank transfers, cash deposits, cards, chargebacks, and other available payment methods.
• Maintain accurate records and documentation of reconciliations performed.
• Prepare periodic reports related to reconciliations, variances, and operational adjustments.
• Support operational and financial closing processes related to payments.
• Contribute to the continuous improvement of internal controls and reconciliation procedures.
• Escalate relevant incidents or significant differences according to established procedures.
  
  

What We Are Looking For

• Experience in reconciliations, financial operations, payments, accounting, or related areas.
• Experience working with transactional information and record reconciliation.
• Attention to detail and a high level of accuracy.
• Analytical ability and skill in investigating discrepancies.
• Spreadsheet and data analysis tool knowledge.
• Ability to manage multiple tasks and meet established deadlines.
• Ability to work with confidential financial information.
• Knowledge of banking processes, payment providers, chargebacks, or reconciliations will be considered an advantage.
• Professional proficiency in Spanish.
• Intermediate or professional English level.
  
  

What We Offer

• Competitive salary commensurate with experience and skills.
• Statutory benefits in accordance with Mexican labor law, including IMSS, INFONAVIT, Christmas bonus (*aguinaldo*), paid vacation, and vacation bonus.
• Opportunity to be part of a growing operation from its early stages.
• Exposure to financial processes, reconciliations, payments, and operational controls.
• Professional, collaborative, and growth-oriented work environment.
• Professional development opportunities as the company continues to expand.