Vacantes en 123GO | Oportunidades de Empleo

VACANCIES

Welcome to the section of Job openings at 123GO. Combine your experience with our strong commitment to Mexico and its talent…

PAYMENT OPERATIONS AND RISK MANAGER

We are looking for a Payments and Risk Operations Manager to lead the deposit, withdrawal, and risk control operations related to our players from our office in Monterrey.

Monterrey, Mexico

Permanent - Full Time

Day Shift

PAYMENTS OPERATIONS SPECIALIST

We are looking for a Payment Operations Specialist to support the daily management of deposits, withdrawals, and payment incidents from our office in Monterrey.

Monterrey, Mexico

Permanent - Full Time

Day Shift

AML/PLD AND RESPONSIBLE GAMING ANALYST

We are looking for a PLD/AML and Responsible Gaming Analyst to support compliance and player protection controls for 123GO Mexico from our office in Monterrey.

Monterrey, Mexico

Permanent - Full Time

Day Shift

SPORTSBOOK MANAGER

We are looking for someone with experience in sportsbooks, solid product knowledge, and strong analytical, leadership, and decision-making skills.

Monterrey, Mexico

Permanent - Full Time

Day Shift

SEO MANAGER

This position will be responsible for developing and implementing the SEO strategy to drive organic traffic growth and turn this channel into one of the main drivers of new player acquisition for the company.

Monterrey, Mexico

Hybrid Model

Day Shift

SOCIAL MEDIA MANAGER

This position will be responsible for defining the social media strategy, coordinating content production, and ensuring the brand is present, active, and relevant at every sporting event, campaign, and activation.

Monterrey, Mexico

Hybrid Model

Day Shift

SPORTS BETTING OPERATOR

This position will be responsible for monitoring betting markets in real-time, managing risk limits, identifying suspicious behavior, and coordinating with the Risk and Sports Integrity Manager to make timely and informed exposure decisions.

Monterrey, Mexico

Permanent - Full Time

Day Shift

BOND ABUSE ANALYST

This position will be responsible for detecting, investigating, and managing bonus abuse cases in sportsbook and casino products, including multi-accounting, irregular promotion usage, and arbitrage behavior.

Monterrey, Mexico

Permanent - Full Time

Day Shift

REGULATORY COMPLIANCE MANAGER

This position will be responsible for managing compliance with SEGOB, coordinating licensing processes, implementing internal compliance policies, and acting as a liaison with regulatory authorities and external legal advisors.

Monterrey, Mexico

Hybrid Model

Day Shift

RESPONSIBLE GAMING MANAGER

This position will be responsible for designing and implementing the Responsible Gaming program, managing self-exclusion requests, monitoring risk behaviors, and ensuring compliance with SEGOB requirements for player protection.

Monterrey, Mexico

Hybrid Model

Day Shift

VIP MANAGER

This position will be responsible for building strong relationships with high-value players, maximizing their LTV, and ensuring that the 123GO premium experience is a true differentiator in the Mexican market.

Monterrey, Mexico

Hybrid Model

Day Shift

VIP ACCOUNT EXECUTIVE

This position will be the direct point of contact for VIP players, responsible for building strong relationships, managing their needs, and coordinating with internal teams to deliver top-tier service.

Monterrey, Mexico

Hybrid Model

Day Shift

CUSTOMER SERVICE SUPERVISOR

This position will be responsible for overseeing agent team operations during their shift, resolving escalations, and ensuring adherence to service standards in a 24/7 operating environment.

Monterrey, Mexico

Permanent - Full Time

Day Shift

QUALITY ANALYST - CUSTOMER SERVICE

This position will be responsible for monitoring and evaluating CS team interactions, identifying areas for improvement, providing structured feedback, and contributing to the team's continuous development.

Monterrey, Mexico

Hybrid Model

Day Shift

TRAINING SPECIALIST

This position will be responsible for developing onboarding materials, training the Customer Service team on tools, processes, and service standards, and keeping training resources updated as the company evolves.

Monterrey, Mexico

Hybrid Model

Day Shift

DIGITAL MARKETING ANALYST

This position will be responsible for managing and optimizing campaigns on platforms like Meta, Google, and other paid media networks, analyzing results, and supporting the Marketing team with conversion-oriented insights.

Monterrey, Mexico

Hybrid Model

Day Shift

AFFILIATE EXECUTIVE

This position will work closely with the Affiliate Manager to follow up with existing partners, identify new partnership opportunities, and ensure the affiliate network operates with the highest standards of performance and compliance.

Monterrey, Mexico

Hybrid Model

Day Shift

TAX SPECIALIST

This position will be responsible for managing the issuance of CFDI, preparing tax returns, coordinating with external accounting advisors, and ensuring the company operates in full compliance with Mexican tax legislation.

Monterrey, Mexico

Hybrid Model

Day Shift

INTERNAL CONTROL ANALYST

This position will be responsible for mapping key processes, identifying operational risks, supporting internal audits, and contributing to the development of a culture of control and continuous improvement from the early stages.

Monterrey, Mexico

Hybrid Model

Day Shift

INFORMATION SECURITY SPECIALIST

This position will be responsible for implementing and maintaining cybersecurity controls, monitoring threats, managing incidents, and ensuring the company complies with applicable security standards as a regulated gaming operator.

Monterrey, Mexico

Hybrid Model

Day Shift

ADMINISTRATIVE & LOGISTICS ASSISTANT

This role will play an important part in coordinating administrative activities, external procedures, logistics, document management, and operational support across multiple departments.

Monterrey, Mexico

Permanent - Full Time

Day Shift

AFFILIATE COORDINATOR

This position will be responsible for building strategic relationships with affiliates, content creators, digital media partners, and influencers, directly contributing to customer acquisition and the sustainable growth of the business.

Monterrey, Mexico

Permanent - Full Time

Day Shift

CRM SPECIALIST

This position will be responsible for executing CRM campaigns, managing customer segments, and optimizing automated customer journeys designed to improve the customer experience and strengthen customer loyalty.

Monterrey, Mexico

Permanent - Full Time

Day Shift

AFFILIATE MANAGER

Monterrey, Mexico

Permanent - Full Time

Day Shift

AML & RESPONSIBLE GAMING ANALYST

This position will be responsible for reviewing customer documentation, monitoring transactional activity, investigating alerts, and supporting Anti-Money Laundering (AML), Know Your Customer (KYC), and Responsible Gaming initiatives.

Monterrey, Mexico

Permanent - Full Time

Day Shift

CASINO OPERATIONS MANAGER

This position will be responsible for overseeing product performance, managing provider relationships, supporting promotional initiatives, and ensuring an engaging and reliable customer experience.

Monterrey, Mexico

Permanent - Full Time

Day Shift

COMMUNITY MANAGER

This position will be responsible for managing the brand's presence across social media and digital communities, interacting with users, supporting marketing campaigns, and helping build an active and engaged community around the brand.

Monterrey, Mexico

Permanent - Full Time

Day Shift

CUSTOMER SUPPORT AGENT

This position will be responsible for building processes, developing teams, establishing service standards, and ensuring an exceptional customer experience across all support channels.

Monterrey, Mexico

Permanent - Full Time

Day Shift

CUSTOMER SUPPORT MANAGER

This position will be responsible for building processes, developing teams, establishing service standards, and ensuring an exceptional customer experience across all support channels.

Monterrey, Mexico

Permanent - Full Time

Day Shift

CUSTOMER SERVICE SUPERVISOR

This position will play a key role in overseeing daily operations, supporting team members, managing escalations, and maintaining high service standards.

Monterrey, Mexico

Permanent - Full Time

Day Shift

FACILITIES & OFFICE SUPPORT ASSISTANT

This role plays an important part in employee wellbeing and the overall presentation of our workplace. We are looking for someone who is reliable, detail-oriented, and takes pride in contributing to a positive working environment.

Monterrey, Mexico

Permanent - Full Time

Day Shift

FINANCE & ACCOUNTING ANALYST

This position will assist with reconciliations, payments, expense control, documentation management, and financial reporting processes, helping ensure the efficient operation of the company's finance function.

Monterrey, Mexico

Permanent - Full Time

Day Shift

FINANCE & ACCOUNTING MANAGER

This position will be responsible for overseeing financial, accounting, tax, and administrative processes, ensuring regulatory compliance, financial integrity, and the development of a strong financial infrastructure to support business growth.

Monterrey, Mexico

Permanent - Full Time

Day Shift

FRAUD & RISK ANALYST

This position will be responsible for identifying, investigating, and preventing fraudulent activity, bonus abuse, account misuse, and other behaviors that may expose the company to financial or operational risk.

Monterrey, Mexico

Permanent - Full Time

Day Shift

HEAD OF MARKETING

This position will be responsible for defining the company's commercial and marketing vision, overseeing customer acquisition and retention initiatives, managing budgets, leading teams, and directly contributing to the sustainable growth of the business.

Monterrey, Mexico

Permanent - Full Time

Day Shift

IT SUPPORT TECHNICIAN

This position will be responsible for providing technical support to employees, configuring equipment, resolving hardware and software issues, and assisting the Technology team in maintaining a stable and efficient technology environment.

Monterrey, Mexico

Permanent - Full Time

Day Shift

JUNIOR SYSTEM ADMINISTRATOR

This position will work closely with the Technology team to help maintain IT infrastructure, support users, and ensure that the systems and tools used throughout the business operate efficiently.

Monterrey, Mexico

Permanent - Full Time

Day Shift

KYC SPECIALIST

This position will be responsible for reviewing customer documentation, managing identity verification processes, supporting account-related investigations, and collaborating with multiple departments to ensure a secure, efficient, and compliant customer verification experience.

Monterrey, Mexico

Permanent - Full Time

Day Shift

MARKETING EXECUTIVE

This position will work across multiple departments to coordinate marketing activities, track campaign performance, and support initiatives focused on customer acquisition, retention, and brand growth.

Monterrey, Mexico

Permanent - Full Time

Day Shift

OFFICE ADMINISTRATOR

professional workplace in our Monterrey office. This role will play a key part in coordinating administrative activities, vendor management, procurement, operational support, and the overall day-to-day functioning of the office. We are looking for someone who is organized, proactive, and enjoys solving problems in a fast-growing and dynamic environment.

Monterrey, Mexico

Permanent - Full Time

Day Shift

OFFICE OPERATIONS MANAGER

This position will be responsible for coordinating facilities, vendors, logistics, office administration, and internal support processes, ensuring the business has the resources and infrastructure required to operate effectively.

Monterrey, Mexico

Permanent - Full Time

Day Shift

PAYROLL SPECIALIST

This position will be responsible for coordinating payroll-related information, maintaining employee records, supporting HR administrative processes, and working closely with external providers responsible for payroll and labor compliance services.

Monterrey, Mexico

Permanent - Full Time

Day Shift

RECEPTIONIST

This role will play an important part in creating a professional, organized, and welcoming environment within our Monterrey office. We are looking for someone who is friendly, organized, and enjoys interacting with people while supporting the daily operations of the business.

Monterrey, Mexico

Permanent - Full Time

Day Shift

RECONCILIATION SPECIALIST

This position will be responsible for ensuring the accuracy of financial and operational records, identifying discrepancies, investigating differences, and collaborating with multiple departments to ensure proper reconciliation of funds and transactions.

Monterrey, Mexico

Permanent - Full Time

Day Shift

SENIOR SYSTEM ADMINISTRATOR

This position will be responsible for ensuring the availability, stability, and security of the technology systems that support our daily operations while working closely with different departments to provide technical support and maintain a reliable and efficient technology environment.

Monterrey, Mexico

Permanent - Full Time

Day Shift

SPANISH SEO CONTENT WRITER

This position will be responsible for researching, writing, and optimizing content that informs users, strengthens our digital presence, and contributes to the organic growth of our projects.

Monterrey, Mexico

Permanent - Full Time

Day Shift

SPORTSBOOK RISK & INTEGRITY MANAGER

This position will play a key role in protecting the business, identifying risk patterns, investigating suspicious activity, and strengthening internal controls related to sports betting operations.

Monterrey, Mexico

Permanent - Full Time

Day Shift

TECHNICAL ACCOUNT MANAGER

This position will play a key role in coordinating integrations, managing escalations, tracking projects, and maintaining effective communication with external partners to ensure initiatives are delivered successfully and on schedule.

Monterrey, Mexico

Permanent - Full Time

Day Shift

TECHNOLOGY OPERATIONS MANAGER

This position will be responsible for ensuring the availability, stability, and security of the technology systems that support the company's daily operations. The role will also lead initiatives related to infrastructure, technical support, business continuity, and cybersecurity.

Monterrey, Mexico

Permanent - Full Time

Day Shift